Welcome to the “Material Handling Helpful Tools Series”. This article series spotlights a wide range of material handling professionals and provides helpful information for those in the material handling industry. Our goal is to introduce you to individuals and websites that can improve your access to relevant material handling information. Today, we will meet Gary Hyde from J&L Wire.meet-gary-hyde

Tell us a little about yourself:
I am a native of Virginia. I have a son and a daughter, both of which are graduates of the University of Virginia. Outside of work, I enjoy the outdoors (hunting, fishing, golf, beach, etc.). I try to exercise 3-4 times a week and have been an avid runner for years. I volunteered for many years with the Boy Scouts of America, the Congressional Award Program, and various local youth sports programs.  meet-gary-hyde

What is your role in the organization?
My role at J&L Wire is that of General Manager. I have full P&L accountability and responsibility for the oversight of all business operations here in St. Paul, MN.

How did your career path land you in this role?
I worked for a large manufacturing conglomerate (Tyco International Ltd.) as President of an operating unit which produced high tensile steel wire and electro-optical cables. Most of my career has involved some form of metal fabrication (steel and copper), so the move to J&L Wire was a natural fit for me.

What is the most exciting aspect of your job?
Clearly one of the best parts of my job is interacting with the great group of customers we service every day. Our organization strives to stay focused on exceeding our client’s expectations. I also enjoy business development efforts that generate new product pipelines for our company.

What makes you (or your business) unique and sets you apart from the rest of the industry?
J&L Wire offers a galvanized steel product that offers many unique advantages, such as superior abrasion resistance, longer service life, and better reflectance for a brighter environment.  All of our products are made in the U.S.A.

What are the biggest changes you see in the industry in the future?
Technological innovations will continue to impact how we conduct business and produce our products. The domestic steel supply chain is stressed at the moment and it will be interesting to see how they cope under the current economic circumstances.

What is one tip or bit of advice that you can leave with our readers?
Be a good listener and always provide the best service possible. People never really forget a bad experience.